Sport Fund is operated by BackerBase LLC.
Last updated: 2 September 2024
Introduction
Sport Fund ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.
1. Information we collect
- Personal information. When you create a profile or contribute through our platform, we collect information such as your name, email address and payment details.
- Usage information. We collect information about your interactions with our website, including the pages you visit, the features you use, and the actions you take.
- Device information. We may collect information about the device you use, including IP address, browser type, operating system and device identifiers.
2. How we use your information
- To provide, maintain, and improve our services.
- To process transactions and send related information such as confirmations and receipts.
- To communicate with you about your account, fundraising activity, and platform updates.
- To personalize your experience.
- To monitor and analyze trends, usage, and activity in connection with our services.
3. Analytics and tracking
We use third-party analytics tools (such as Google Analytics and Hotjar) to understand how our website is used and to improve our services. These tools may collect IP address, browser type, and interaction signals.
Google Analytics: tracks website usage and user behaviour. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
Hotjar: records mouse interactions and scroll activity (no password fields). You can opt out via the Hotjar Opt-Out Page.
4. Sharing your information
We do not sell or trade your personal information. We only share it in these specific circumstances:
- Service providers who help us operate the platform under confidentiality agreements (e.g. Stripe for payments).
- Legal compliance when required by law, or to protect our rights, property, or safety, or that of our users.
5. Your rights and choices
- Access and correction. You can access and update your personal information at any time by logging in.
- Opt out. Unsubscribe from promotional emails using the link in those emails or by contacting us directly.
- Cookies. You can configure your browser to refuse cookies, though some features may not work properly without them.
6. Data security
We implement industry-standard security measures to protect your personal information. No method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Changes to this privacy policy
We may update this Privacy Policy from time to time. We'll post the new policy on our website and update the "Last updated" date above.
8. Contact us
Questions about this policy or our data practices? Email us at info@thesportfund.com.